36Games from 9 providers · Lucerne, Switzerland
Explore the World of Casino Games
Explore slots, table games and live casino entertainment in one convenient place.
- Operated by Grand Casino Luzern AG
- Swiss concession, supervised by the ESBK
- All payments in CHF
- Limits and breaks in your account
Live casino
Real tables, streamed live
Roulette, blackjack, baccarat and game shows are run by real dealers in studios and streamed to your screen. You place your bets in the game window while the round plays out in front of the camera.
- Roulette, blackjack and baccarat tables
- Game shows with a live presenter
- Studios by providers such as Evolution and Pragmatic Play
About the platform
Swiss Online Casino Experience
Who runs MyCasino
MyCasino is operated by Grand Casino Luzern AG, the company behind the land-based casino in Lucerne. Its registered office is at Haldenstrasse 6, 6006 Luzern.
Licence and concession
Grand Casino Luzern AG has held a Swiss casino concession since 2002. Its online offering is based on the current concession extension 2023-A-12-E.
Swiss regulation
Online casino games in Switzerland may only be offered by licensed Swiss casinos. The Federal Gaming Board (ESBK) supervises the operator under the Federal Act on Gambling.
Data protection
Personal data is processed under the Swiss Federal Act on Data Protection (FADP). We store data in Switzerland or in countries with adequate protection and never sell it.
Responsible gambling
Deposit, loss and time limits, gaming breaks and self-exclusion are built into every account. We also watch for signs of risky play and contact players where needed.
- Licence
- 326-12
- Online licence
- 2023-A-12-E
- UID
- CHE-108.361.212
- Supervisory authority
- ESBK
Payments
Deposit and withdraw in Swiss francs
Choose from TWINT, PostFinance, Visa, Mastercard, Apple Pay, Paysafecard, Skrill, Neteller and YAPEAL. Withdrawals are paid only to an account held in your own name.
TWINT
Deposit with the Swiss payment app, confirmed on your smartphone.
- Deposit
- Withdrawal to your own bank account
PostFinance
Pay directly from your PostFinance account via e-finance.
- Deposit
- Withdrawal
Visa
Credit and debit cards with 3-D Secure.
- Deposit
- Withdrawal to your own bank account
Mastercard
Credit and debit cards with 3-D Secure.
- Deposit
- Withdrawal to your own bank account
Apple Pay
Confirm with Face ID or Touch ID on your Apple device.
- Deposit
- Withdrawal to your own bank account
YAPEAL
Pay from your Swiss smartphone account.
- Deposit
- Withdrawal
Paysafecard
Prepaid code, no bank details required.
- Deposit
- Withdrawal to your own bank account
Skrill
Digital wallet with its own login.
- Deposit
- Withdrawal
Neteller
Digital wallet with its own login.
- Deposit
- Withdrawal
Player protection
Play Responsibly
Casino games are entertainment that costs money, not a way to earn it. Set your own limits before you start and use the tools in your account whenever you need them.
Learn More18+
18+ only
You must be at least 18 years old to open an account. We check your age and identity as part of verification.
Spending control
Decide in advance how much you are prepared to spend and keep track of it in your transaction history.
Deposit limits
Cap your deposits per day, week or month. A lower limit applies at once; a higher one only after 7 days.
Loss limits
Set the maximum amount you are willing to lose in a given period. Once it is reached, you cannot keep playing.
Gaming breaks
Take a break of 24 hours, 7 days or 30 days. Your account stays blocked for play until the break ends.
Self-exclusion
Exclude yourself from gambling for a longer period. Lifting it can be requested after 3 months at the earliest.
Getting started
From registration to your first game
Create an Account
You register online with a single form. You need to be at least 18 years old and live or have your habitual abode in Switzerland. Please enter your details exactly as they appear on your ID, because they are checked during verification.
Verify Your Identity
Swiss gambling law and anti-money-laundering rules require us to confirm who you are. Upload a copy of your identity document in your account; verification is usually completed within a few working days after we have received complete documents.
Choose a Payment Method
All amounts are in Swiss francs. Pick the method that suits you and enter the amount you want to deposit. Any fees are shown before you confirm a payment.
Explore Games
Browse the catalogue by category, search by name or filter by provider. Open a game's Details to read its rules before you play. A verified account is required to start a game, and there is no free-play mode.
Manage Your Account
Your account gives you an overview of your activity and the settings that keep your play under control. You can change your limits at any time; lowering a limit applies immediately.
Withdraw Funds
Once your account is verified, you can request a withdrawal in the cashier section. Payouts go only to a bank or payment account held in your own name. Processing can take longer if additional verification, bank processing or security checks are needed.